Privacy Policy

Data Protection and Terms of Use for

Data protection on the website of Dr. August Oetker Nahrungsmittel KG
We respect your privacy and would like your visit to our website to be secure and to your satisfaction. Thus we take the protection of your personal data (e.g. name, date of birth, address, email address, telephone number) very seriously and will strictly adhere to the relevant data protection laws when handling such data:

1. Collection and Processing of Personal Data, Consent
We will not collect any of your personal data via our website without your consent. Only you can decide whether or not you provide us with personal data, e.g. as part of a survey, registration, competition or the like. If you provide us with such data you thereby give us your consent to store and use such data in accordance with the provisions of the data protection laws. We will use the data you have provided to answer any queries you may have, provide you with information or offers you have requested or to enable you to access such information.

2. Use and Disclosure of Personal Data, Cancellation
In order to maintain customer relations it may be necessary for us to store or process the personal data you have provided us with or to pass such data on to one of our affiliates in order to fulfil your requirements more effectively, to improve our products or to inform you of special offers.  Your personal data will therefore only be used for the purposes of customer management, product surveys or marketing to the appropriate degree.  At any rate we will neither sell, market nor disclose your data in any other way to third parties.  We also swear our employees and agencies to secrecy and to the protection of your privacy.  However, should it be necessary for the execution of certain processes, for which we use the services of third parties, e.g. for sending out goods from our shop or marketing products, Süße-Grüße-Service or competitions, to make available to these third parties the personal data you have provided us with, this data will also be treated with care in such cases and only used to the degree appropriate for the respective purpose. We will of course respect your wish not to leave your personal data with us to support our customer relations.  You can cancel your consent at any time with future effect by sending an email to or by post to Dr. Oetker (UK) Ltd, 4600 Park Approach, Thorpe Park, Leeds LS15 8GB. 

3. Security
As part of the administration of our website we have taken technical and organisational measures to protect your data against deliberate or coincidental manipulation, access by unauthorised third parties, loss, destruction or alteration. We continuously upgrade these protection mechanisms in the normal course of technical improvement.

4. Automatically Collected Non-Personal Data
When you access our website non-personal information will be collected from time to time automatically without registration, including for example information relating to the Internet browser used, number of visits to the site, average time spent using the site, pages accessed and domain name of the page from which you access our website. We will use this non-personal data to make our website more attractive in order to meet our customers' requirements more effectively.

5. Cookies
When you access our website it is possible that information will automatically be stored in the form of a small text file ('cookie') on your hard drive temporarily (for 12 months). We will only use these to obtain information on the use of our website.  They allow your computer to be recognised the next time you access our website but do not enable any connection to you personally, they do not contain any personal data.  They allow us to identify your preferences and to adjust our website to meet your needs so that we can improve our range of products for you.  If you do not wish cookies to be stored on your hard drive you can adjust your browser accordingly.

6. Children
We would like to encourage parents and guardians to familiarize their children with the safe use of personal data when using the Internet and to encourage them not to provide our website with any personal data without the consent of their parents or guardians. We also warrant that we will not knowingly collect or use in any way personal data of children.

7. Right of Access
We will inform you of any personal data we have retained about you as a result of your use of our website if you send a written request by email to or by post.  Should you so desire we will of course amend or delete this data. Please contact us at the following address if you have any further questions in relation to the processing of your personal data: Marketing Services, Dr. Oetker (UK) Ltd, 4600 Park Approach, Thorpe Park, Leeds, LS15 8GB. E-mail:

8. Copyright/Intellectual Property Rights
Terms of Use, Disclaimers for the Website of Dr. August Oetker Nahrungsmittel KG. Copyright 2005 Dr. August Oetker Nahrungsmittel KG. All rights reserved. The content (text, pictures, graphics, files, graphic design, layouts et al.) of our website is protected by copyright and other protective laws.  This legal protection also applies to databases and similar facilities.  The content of our website may be viewed and downloaded for private (but not commercial) use, however it may not be copied in any form, passed on, re-used, transferred, stored, altered, distributed or used in any other way without our prior written consent.  Our website may also include content which is subject to copyright of those providing its content.

9. Trademarks, Logos, Logotypes etc.
Trademarks, logos, logotypes, product components and illustrations contained on this website are protected for use by us and/or, where stated, use by our affiliated companies and therefore may not be used for anyone else’s own purposes. 

10. Liability
We maintain a careful check of the content of this website.  Nonetheless we accept no liability for its accuracy, completeness and updating or for its suitability for certain purposes, but provide the information without guarantee or any other express or implicit assumption of liability for its content.  We therefore exclude any liability for damages resulting directly or indirectly from the use of this website and its content, provided we have not caused these ourselves intentionally or through gross negligence.  This also applies to damages resulting from the installation or use of software when downloading and/or to damage caused by computer viruses.

11. Links
Please also take note of this disclaimer: where our website contains links to other websites provided by third parties we would like to advise that we have no influence on the content of these external sites, thus accept no liability for their legality, accuracy and completeness, and expressly distance ourselves from the content of such sites and do not adopt it.  At the same time we recommend that you take careful note of the terms of use, data protection provisions and other disclaimers of these other websites. Dr. August Oetker Nahrungsmittel KG