This website, www.oetker-professional.co.uk, is operated by Dr. Oetker (UK) Limited (company number 04293376), referred to throughout this notice as “we”, “us” or “our”.

This Cookie Policy explains what cookies are, how we use them, and your options for managing them. When we refer to “our site”, we mean www.oetker-professional.co.uk.

At Dr. Oetker Professional UK, we use cookies and similar technologies to improve your experience on our website, personalise content, and analyse how our site is used. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

What are cookies?

Cookies are small text files placed on your device (computer, tablet or mobile) when you visit a website. They help websites function properly, remember your preferences, and provide useful information to site owners about how visitors interact with the site.

Types of cookies we use

We use the following categories of cookies on this website:

Strictly Necessary Cookies

These are essential for the website to work properly. They enable core functionality such as page navigation, access to secure areas, and cookie preference settings. These cookies cannot be switched off.

Examples:

Session management

Security and fraud prevention

Load balancing

Performance Cookies

These cookies help us understand how visitors use our site, so we can measure and improve performance. They collect anonymised data about page visits, time spent on site, and error messages.

Examples:

Google Analytics

Hotjar (if in use)

We only set these cookies with your consent.

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences or login details.

Examples:

Language or region preferences

Saved form fields

These cookies may be set by us or third-party providers. Your consent is required for these cookies.

Targeting or Advertising Cookies

We use these cookies to deliver adverts that are relevant to you and to measure the effectiveness of marketing campaigns. They may be set through our site by advertising partners.

Examples:

Google Ads

Meta/Facebook Pixel

These are optional and only used if you opt in.

Managing your cookie preferences

When you first visit our website, you will see a cookie banner that allows you to:

Accept all cookies

Reject non-essential cookies

Customise your cookie settings

You can change your cookie preferences at any time by clicking the “Cookie Settings” link at the bottom of any page.

How long do cookies stay on your device?

Session cookies are deleted when you close your browser.

Persistent cookies remain on your device for a set period or until deleted.

For a full list of cookies we use, including their purpose and expiry date, please refer to our Cookie Table (link optional if full list not included here).

Third-party cookies

Some cookies may be placed by third-party services we use, such as analytics or embedded content (e.g., YouTube or Google Maps). These providers may use cookies over which we have no direct control.

We recommend reviewing their privacy and cookie policies for more information.

Legal basis for using cookies
Strictly necessary cookies are used based on our legitimate interest in operating a functional website.

All other cookies are only used where you have provided explicit consent.

Managing your cookie preferences

You can:

Change your cookie settings any time using the Cookie Settings link in the footer

Withdraw consent by clearing your browser’s cookies

Adjust your browser settings to block or delete cookies

For browser-specific instructions, see:
https://ico.org.uk/for-the-public/online/cookies/

Contact us

If you have any questions about this Cookie Policy or how we use cookies, please contact us at:

Dr. Oetker (UK) Limited
Email: service@oetker.co.uk

Updates to this policy

We may update this Cookie Policy to reflect changes to the law or how we use cookies. The latest version will always be available on this page, with the date of the most recent update at the top.